Rent Due Date/Collection Process: All rent payments (unless your lease states otherwise) are due on the 1st of the month. We give a 5 day grace period, and then the rent is considered late. The late fees vary from $35-75 (please check your lease for your late fee amount).
- On the 6th-13th of the month, collection emails OR text messages are sent out for anyone with an unpaid balance (utilities, rents, late fees, etc) - these are auto generated through our system.
- 3 day notices are printed automatically/are system generated and sent out by a field rep (for anyone that owes any portion of rent or has an account balance on their ledger) between the 6th-13th of the month.
- Evictions are filed on the 13th-16th of the month, depending on what day of the month it falls on. Once the eviction is filed, a $165 court reinstatement fee is assessed/added to your account and you have up to 7 days to pay your full rent balance and filing fee. After the 7th day, it changes to the full court cost recovery fee of $350. If you’re unable to come up with your full balance prior to court/first cause hearing; it is in your best interest to bring as much as you can to court with a plan (dates/amounts) to fulfill your full balance.
NOTE: After the 9th of the month, our system does not allow e-payments, effective 6/2016, the system changed and it unfortunately doesn’t allow e-payments after the 9th of the month. We apologize for any inconveniences this may cause.
EFFECTIVE 7/1/19: There will be a payment processing fee of $10 applied/required for any money orders, checks, cashiers’ checks, or over the phone payments made. Please login and utilize your resident portal to avoid this fee. OUR OFFICE WILL NO LONGER ACCEPT PARTIAL RENT PAYMENTS. RENT IS DUE IN FULL OR IT WILL NOT BE ACCEPTED.
EFFECTIVE 3/1/20: Our system will not accept any payments less than your full account
balance (utilities, late fees, maintenance fees, bank/NSF fees, convenience fees, etc.).